The gentle art of verbal self-defense 좋았다면

Learn how to detect the subtle "put-downs," insults and other verbal blows that almost everyone uses--parents and children, husbands and wives. teachers and students, and friends and lovers. Most of us are under verbal attack every day and often don't even realize it. In this book you'll learn the skills you need to respond to all types of verbal attack. Specific strategies for your defense include: twelve rules of c…