Если любишь Microsoft sourcebook for the help desk

Microsoft sourcebook for the help desk
Microsoft Press

Вот что почитать дальше

Management information systems
Management information systems
Kenneth C. Laudon
Business @ the speed of thought
Business @ the speed of thought
Bill Gates
The Innovator's Dilemma
The Innovator's Dilemma
Clayton M. Christensen
Operations management
Operations management
Jay H. Heizer
Advances in Computers, Volume 49 (Advances in Computers)
Advances in Computers, Volume 49 (Advances in Computers)
Marvin V. Zelkowitz
Supply chain management
Supply chain management
Sunil Chopra
The Phoenix Project
The Phoenix Project
Gene Kim
Motivation and goal-setting
Motivation and goal-setting
Jim Cairo
A dictionary of the English language
A dictionary of the English language
Samuel Johnson
Data science from scratch
Data science from scratch
Joel Grus
The DevOps handbook
The DevOps handbook
Gene Kim
Change by design
Change by design
Brown, Tim
Advances in Computers
Advances in Computers
Marshall C. Yovits
The basics of hacking and penetration testing
The basics of hacking and penetration testing
Pat Engebretson
Value proposition design
Value proposition design
Alexander Osterwalder