Если любишь The basics of FMEA

Robin E. McDermott

Вот что почитать дальше

ISO 9001

Ray Tricker

The Checklist Manifesto

Atul Gawande

Radiographic imaging

Evelyn Frank Burns

The Management and Control of Quality

James R. Evans

Quality management in the imaging sciences

Jeffrey Papp

High-speed networks and internets

William Stallings

Introduction to Quality Control

Kaoru Ishikawa

Managing quality

David A. Garvin

Quality

Donna C. S. Summers

Managing for Quality and Performance Excellence

James R. Evans

Quality and Performance Improvement in Healthcare

Patricia L. Shaw

Quality Is Still Free

Philip B. Crosby

The Elements of Style

William Strunk, Jr.

Out of the crisis

W. Edwards Deming

Architectural graphic standards

Charles George Ramsey